What Would Therapist Do?
The below statements are possible scenarios that could happen, everyone will have a
different viewpoint.
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- Client complains of pain that wraps around her low back and she has had it for a week.
- Client has a history of Hypoglycemia and wants a massage but seems anxious.
- Client told you about a heart surgery a month when you are almost done giving him a massage.
- Client just started a pain medication today.
- Client refuses to fill out a health form.
- Client can’t read the health form.
- Client has extreme pain around his wrist after he was done playing golf, but he has no swelling.
- Client asks you about your personal life.
- Client has an erection.
- Client has low back pain but cannot lay prone.
- Client has canceled twice, an hour before her scheduled appointment, but she gets a massage once every two weeks with you.
- Client has shown up 15 minutes late for her hour massage and you have another massage in one hour.
- Client is on bed-rest in her third trimester and calls you to come to her house to give her a massage.
- Client feels nausea half way into the massage.
- Client has to go to the bathroom and her massage is over in 5 minutes.
- Client has acne on her face but wants at least 10 minutes of her face massaged.
- Client was in a car accident today and has not seen a doctor yet and has a 1-½ hour massage scheduled right now.
- Client has extreme pain in her gallbladder area on her foot (reflexology) and she had problems with her gallbladder two years ago.
- Client is allergic to everything but she wants the feel of gliding.
- Client that is disabled calls and wants a massage but your place of business is not wheelchair accessible.
- Client complains of severe pain in his low back area after his massage with you and he has not had that pain before.
- Client starts to breakout from the aromatherapy oil you mixed up and you did not test it on him first.
- Client calls you at home with an emergency and they want a massage now (it is your day off).
- Client is very negative but he is a regular, but it wears on you each time he comes to get a massage from you.
- Client told you she tried to commit suicide this morning and nobody knows about it.
- Client’s cell phone rings in your massage room.
- Client wants to redeem a gift certificate that has expired and you spent the money already.
- Client calls for an appointment and asks if you provide a release.
- Client complains of another massage therapist (that other therapist is your friend).
- Client did not show up for her massage and you give her a call and someone else answers the phone (they seem jealous).
- Client gets your home phone number and they are of the opposite sex.
- Client is very religious and wants you to change your religion.
- Client did not like her massage and wants her money back.
- Client gives you a $100 tip.
- Client lost her gift certificate and you cannot find any record of it.
- Client complained after the massage that it was too light.
- Client is moaning and groaning as if he is having an orgasm and you know other people can hear in your massage room.
- Client is in her second trimester and she never told you until you are almost done giving her the massage.
- Client told you not to massage or even touch her face…and you forgot.
- Client wants you to work as deep as you can, even if he screams and moves around the table.
- Client lost at least 20 pounds since the last time you saw her, do you comment on it.
- Client trips and falls on you business property and complains that he got hurt, but you did not witness it.
- Client states that she is a high blood pressure medication and that it is under control.
Two hours later, you get a call that she is in the hospital with 190/100 BP and you never charted it.
- Client came to get a massage three times this week and you charted the first and third treatment, but you forgot the second treatment and the insurance company pays for his massages.
- Client passes gas on the table and she says nothing, but she is awake and seems embarrassed.
- Client tells you a racist joke.
- Client asks you what time you are done working.
- Client tells you something about the other therapist that is working with you and they do not want that other therapist to know.
- Client asks you if you will give them a massage at your house for a cheaper rate (you are an employee).
- Client calls and asks for a young pretty woman to massage him.
- Client leaves her bra, pants on, and wants only her back massaged for the ½ hour.
- Client offers you $500 to pose naked in front of him.
- Client is allergic to all scents and all of you massage oil is scented.
- Client is receiving a chair massage in public and you notice a tag still on her pants that she forgot to remove.
- Client is about to leave to go back to work and his zipper is down.
- Client has extremely bad breath and he does not even know it.
- Client calls you for advice on every little ache and pain.
- Client gives you cash and you do not report it.
- A Forty-year old pregnant woman in her first trimester has not seen a doctor yet.
- A Regular client bounces a check she wrote to you.
- A Regular client wants you to have lunch with them (opposite sex).
- A Regular client seems very different today from any other day (her personality is different).
- Some one forgot their jewelry in your massage room and you had seven clients today.
- When you walk into the massage room, the client is laying naked on top of the sheets.
- You walk into the massage room, the client is fully dressed, and you told her to take off what she feels comfortable with.
- You ran out of oil.
- You go to a client (same sex) house and they offer you a beverage.
- You go to a client (opposite sex) house and they offer you a beverage.
- You forgot to write a clients appointment on your calendar, that client comes in, you already have a scheduled appointment with someone else, and you do not own your own business.
- You accidentally bring your cell phone into the massage room and it starts ringing in the middle of the massage.
- You accidentally exposed a client’s breast tissue and the client is asleep.
- You accidentally exposed a client’s breast tissue and the client is awake.
- You accidentally touched a man’s penis while giving a massage and he is awake.
- You accidentally touched a man’s penis while giving a massage and he is asleep.
- You go to a client’s house to give four people ½-hour chair massages and all the clients are drinking alcohol.
- You notice a mole on your client’s back that fits some of the characteristics of cancer (A B C D E, for mole detection).
- You notice a bruise on the clients left glute.
- You smell Alcohol on a client.
- You notice swelling around the left ankle of a client and they never told you anything about it.
- You have a bad cold, but you have seven massages scheduled for the day and rent due tomorrow.
- You forgot to change the sheets and the client is already getting undressed.
- You forgot what arm the client complained of hurting and she is on the table.
- You need to sneeze while giving a massage.
- You have an open cut on your finger.
- You notice redness and cracked areas on a client’s foot and they came in for a reflexology treatment.
- You notice that a client feet really smell bad and they expect you to massage them and you do not have any scented oils in your massage room.
- You need to pay your sales tax but the only money you have is in the bank that is for gift certificates that have not been used yet.
- You bought a used table and after you paid for it, it broke.
- You preformed a lot of cross fiber friction on a calcium deposit and later that week the client calls and said she has had extreme swelling in that area for a few days.
- You call in sick for the day and one of your regular clients does not want a guy to massage her (your replacement is a guy).
- You hear a mouse running in the ceiling while giving a massage.
- You need to make change after you gave a massage, but you cannot break a $100 bill and that is the only money the client has and the bank is closed.
- You want to leave a little before traffic gets bad and you have a client that is easy going.
- You arrive 5 minutes before your first scheduled massage and it is 60 degrees in your massage room.
- You forgot to empty the trash last night, you notice fruit flies all over, and you have a massage in 15 minutes.
- You know your client was sexually abused when she was young and she starts crying on the table but does not say anything.
- You recommend a client to try an herb, instead of her prescription medication.
- You tell your client to stop seeing the chiropractor.
- You take off the dirty sheets from the table and you feel something wet.
- You tell a client that he does not have back pain and that it is just stress.
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