CHECK LIST BEFORE YOU SEE THE CLIENT
*Make sure your hands and muscles are warmed-up.
*Make sure you have all the supplies you need in the massage room.
*Make sure you don’t have bad breath and body odor.
*Make sure your table is made.
*Check the answering machine for any cancellations.
*Empty all the garbage.
CHECK LIST WHEN YOU SEE THE CLIENT
*Introduce yourself and call the client by their full name
*Read the health form before you start the treatment
*Ask the client questions if they marked anything on the health form
*Ask them what they liked about their last massage
*Explain all the areas that you will be massaging
*Ask every client if they want their glutes and stomach massaged
*Explain to the client how far to undress to
*Make sure you tell the client to remove his/her jewelry
*Ask the client if he/she needs to use the restroom before the massage
*Tell the client were to place his/her clothing
*Before you start the massage, tell them to get under the sheets
*Be on time and wait in the reception area at least 5 minutes before the start of their massage
*Ask the client if they want a bolster (if they have low back pain, explain the benefits)
*Cut your nails and remove your rings and watch before you start the massage
*Be aware of how you smell
*Ask them if there are any areas to concentrate on more.
*Ask them what type of massage they would like.
*Ask them if there is any place that they would not liked massaged (Explain all the areas you will be massaging).
*Ask them to remove any jewelry.
*Ask questions, ask questions, and ask more questions.
*Ask them if they have ever received a professional massage before and what they liked and disliked during that experience.
*Introduce yourself and address them by their full name.
*Have them fill out a health form.
*Go over the health form with them and ask questions.
*If they have had a massage from you before; ask them if there are any changes since their last treatment.
*Tell the client to get under the sheets on the massage table.
CHECK LIST WHEN YOU ARE GIVING THE MASSAGE
*Ask them how the pressure is.
*Ask them if they are warm enough.
*Be aware of their breathing patterns and pain signs they give off.
*Keep contact while giving the massage
*Start and end the massage session gracefully
*Give them a full hour if they are on time
*Communicate with your client (ask them how’s the pressure…)
*Be aware of their breathing patterns and flinching responses
*Massaging half the leg is not a massage
*When they are supine, don’t have them lay their head on the headrest
CHECK LIST WHEN YOU ARE DONE GIVING THE MASSAGE
*Tell the client to get up slowly.
*Explain to the client about possible side effects.
*Ask them if they would like to reschedule another appointment.
*Give the client some water (Massage dehydrates the muscles).
*If you have business cards, give them one
*Explain the side effects of massage
*Tell the client to get up slow after the massage
*Tell the client to fill out an evaluation form after the massage
*Recommend the client to do things after the session (Homework)
*Perform S.O.A.P. charting on each client
CHECK LIST WHEN THE CLIENT HAS LEFT
*Clean your table and make sure you place clean sheets on the table.
*Check the answering machine.
*Finish charting on the client.
*Place their file back in the file cabinet.
*Everything to be clean before you leave (even if you didn’t do it)
*No talking about Religion, Sex, Politics and anything that I would consider inappropriate
*Do not start a conversation, unless they start one first
*Use your inside voice while giving a massage
*Confidentiality, Confidentiality & Confidentiality